Introduction

I’m Nicole, the proprietor of this virtual service for the healthcare industry based on my own experience as a practice manager and medical receptionist, understanding just how demanding and fast-paced front-line reception can be for administrative staff.

My goal was to offer a solution that would ease the workload by providing virtual support for tasks that don’t require an in-person presence, allowing your on-site team to stay focused on immediate tasks.

Also, recognising that some Allied Health businesses may not need on-site reception although still require administrative help for the smaller tasks. Virtual Reception Australia - Health, can handle this for you.

Why Hire Us

There are many reasons why Virtual Reception Australia - Health is a great option. Allowing you or your on-site staff to focus on more critical tasks, such as handling face-to-face reception duties, finding time to complete clinic notes and letters, or strategising on how to grow your business.

We are here to assist with the big or small tasks!

Take a moment to explore our packages and services. If none of them perfectly match your needs—whether it's more or less than what we offer—please feel free to reach out. We are happy to customize a solution that works best for your company.

Packages

We've created the following packages to provide you with greater flexibility in choosing the days and times you need our support. These packages can be adjusted as your business evolves or your needs change.

Flexi Hours package is ideal for smaller companies or those who only need limited phone and email coverage. The minimum number of hours per week for this package is 3 hours. Terms and conditions apply.

Flexi Hour

Set To Cover

Set To Cover package is perfect for companies that require coverage during specific days and hours.

As an example, this can be choosing specific days requiring our services and varied hours from:

9:00am - 12:00 pm /12:00pm - 3:00pm / 12:00pm - 5:00pm

Have It All

This is for businesses that require full time cover.

Monday - Friday from 9:00am - 5:00pm

Once Off Cover

Temporary cover, whether this is days, weeks or months. We have got you covered!

Our Services

We offer a variety of support options based on your company's size, the specific needs of your practice, and the days/hours you require assistance. Our Virtual Reception Services can provide a wide range of support, including but not limited to diary management, email handling, bookings, and responding to FAQ calls and messages customized to your business requirements.

Please select the package/services you require below, and our team will contact you with a quote or to schedule a time to discuss.